Client Dashboard of the Month – Burton Dreyer at ATA Technologies
Check out our Dashboard of the Month, from Burton Dreyer at ATA Technologies!
Burton’s Dashboard bundles some of ConnectSMART’s go-to gadgets including:
| Hours Worked by Tech Today | Tickets Completed Yesterday | Avg Mins to Resplan |
| Billable Utilization YTD | WIP (un-invoiced) | Avg Hours to Resolution |
| Invoicing Monthly Totals | Orphans | Open Tickets Gauge |
| Not Assigned | PITA Award | Open Tickets by Status |
| Tickets Missing Data | Open Tickets Count | Open Tickets by Tech |
| Most Neglected Ticket | Avg Mins to Response | Margin by Tech |
Do you have an excellent Dashboard?
We’d love to see it and share it with other ConnectSMART users! Email us with a screenshot to [email protected]. We value your privacy so we’ll be sure to blur any client or tech names.
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