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IT Service Provider Fail 1 – What to do about it?

Last week, we discussed how the lack of focus on the metrics that gauge your business can kill productivity. The last thing we would ever do is keep you hanging, so let’s talk a little bit about what to do about it.

To avoid this fail, you need a centralized platform that allows you to pick and choose what is critical to your company, and to each person’s individual responsibilities. It should run continually in the background and can be accessed anytime, from anywhere in the manner in which each person wants to see it. If it doesn’t matter to your business or customers, it doesn’t make it onto a dashboard or into a report.

You can download the full eGuide right now here.

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