CLAIM YOUR FREE NEX.TO CSAT INTEGRATION!
For a limited time, we’re offering all ConnectSMART SP customers the Nex.to CSAT Integration for free with their purchased subscription. That’s a $75 per month savings to keep in your wallet.
Submit the form today to take advantage of this special offer!
Why Use CSAT?
- Nex.to CSAT works well for one very specific reason: one click response.
- 4x’s higher response rate than traditional surveys
- Easy for customer to provide an immediate reaction on a ticket without having to take a full survey
- Delivers actionable feedback, displaying metrics and links to customer comments on a board, as well as alerting you when a customer responds unfavorably
- Flexible notifications and tightly integrated within ConnectWise
Keeping customers happy is vital! The only way to know how well you are doing and how customers truly feel about your service is to ask them. With a selection of emoticon faces ranging from happy to very sad, it makes submitting feedback both easy and fun for clients. Read the comparison of 3 survey methodologies for measuring customer satisfaction as an MSP.