
Otto’s Time Management Tips: For Service Techs
Here are some time management tips for technicians, who are often faced with an overflowing in-box, phones ringing off the hook, and ongoing customer demands and tasks.
1. Set daily routines
If you work in an MSP business, by now it should be clear that there are certain things you do each day. But, they may be the very things that are robbing you of that extra time. Review your day to see if you can streamline or eliminate time-wasting activities. Create “blocks of time” to accomplish certain tasks, and include a review of your personal routines of getting up and going each day in this process. When you plan your day, include calendar times for your personal routine items, too. Routines help keep items that suck up your time from creeping into space in your day that was intended to be time for something else.
2. Fight distractions
3. Tackle your email
4. Stop trying to multi-task
I think society has helped us love the term “multi-tasking,” but it’s now come back to haunt us in many respects; think texting and driving! Instead of trying to work on multiple items at once, learn to create clear outlines for when you will accomplish individual tasks. Concentrate on finishing tasks one at a time, but efficiently instead. This focused approach to getting things done will help save you time. Plus, the blissful feeling of accomplishment alone can help you feel as if you’ve gotten more done, and perhaps with some time to spare.
Do you have any advice to help improve time management? Share your tips with a comment below!