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Pro Services That Drive Success From Day One
Starting at $1,500 for a Block of 10 Hours

“Your success is so important to ConnectSMART that we won’t let you go at it alone.
We can provide one-to-one coaching or do the work for you so you can focus on running your business.” 

– Dan Martin, President

Our business intelligence experts have helped thousands of MSPs around the world get organized, improve productivity, grow profitability, and save time. Your dedicated coach will get to know your business goals to help you implement the tools that will make the biggest impact. 

What do our Pro Services include?

After you purchase a block of hours, you may use them for whatever you need help with, such as:

  • Interactive training sessions with you and your team
  • Custom dashboard design and planning
  • Custom report design and planning
  • Customizing and creating new widgets for dashboards
  • Advanced training on topics such as: designing custom widgets, complex formula building, reporting, etc.
  • Priority ticket handling: jump to the top of our support queue for any issues you submit.

Who is this service for?

  • Anyone at your organization responsible for building and managing dashboards and reports.

What kind of things will my Pro Coach help me with?

  • Dashboard design, architecture, setup, and best practices 
  • Building out widgets and customizing ConnectWise for more efficient reporting
  • Understanding ConnectSMART concepts 
  • For advanced users: leveraging the development platform

Fine Print:

  • Service hours can be carried over from month to month for up to one year from date of purchase.


  • $1,500 for 10 hours
  • $175/per hour (2 hour minimum for ad hoc requests)
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