Billable Utilization: What IT Does You can use this gadget to identify how many individual employees are billing against their forecast amount from year to date, and where the amount of billing is assigned to within the company. Platform ConnectWise…
This week we are focusing on the Customer Satisfaction Score gadget for ConnectWise On-premise. Customer Satisfaction Score: What IT Does You can use this gadget to get a visual glance of how your customer satisfaction score is taken from customer surveys…
Customer Satisfaction Score: What IT Does You can use this gadget to get a current view of how your customers are rating your service within ConnectWise. That way you can measure the service and support your employees are giving and…
What are the top-performing MSPs doing differently that sets them apart from the rest? The secret lies in shifting strategies and technologies that drive business results.