When I installed ConnectSMART I was able to bring down the number of open items in one of our key service boards by over half within one day. It is amazing what everyone will do once they can see and know that everyone else can see what reality looks like. No one has to wait for reports to act any longer. Everything can be seen instantly at any moment and that drives results.
What are the top-performing MSPs doing differently that sets them apart from the rest? The secret lies in shifting strategies and technologies that drive business results.