I needed a tool that our management team could use to “see” into the data ConnectWise collects from our daily activities to be able to better manage their departments. We chose ConnectSMART because were impressed with the quantity of measurements ConnectSMART provides, everything from project performance to ticket stats to profitability, and everything in between.
What are the top-performing MSPs doing differently that sets them apart from the rest? The secret lies in shifting strategies and technologies that drive business results.