skip to Main Content

Most Neglected Ticket: See which employee has the oldest ticket that needs to be updated

Most Neglected Ticket: What IT Does

This gadget shows the name of the person that has the oldest ticket that has not been updated in a digital gauge panel.


  • ConnectWise On-premise

Visualize IT

This gadget is a visual graphic that allows you to see the most neglected ticket and how long it has been open.

Most Neglected Ticket - Visualize IT



Customize IT

Adjust this gadget to your preference by setting the parameters of “Most Neglected Ticket”.

Most Neglected Ticket - Set Parameters

For example:

Most Neglected Ticket - customization example

Bundle IT

This gadget can be bundled in a dashboard to acquire a trail of the tickets each member has, and how many days it takes for a member to actually close a ticket.  What do you bundle your “Most Neglected Ticket” gadget with?

Related to IT

  • Open Tickets Count
  • Open Tickets Age
  • Open Tickets By Company

Most Neglected Ticket: Get IT

To purchase the “Most Neglected Ticket Gadget”, select it in the “Service” pack with ConnectSMART Silver or choose ConnectSMART Gold and get them all!

Back To Top