Most Neglected Ticket: See which employee has the oldest ticket that needs to be updated
Most Neglected Ticket: What IT Does
This gadget shows the name of the person that has the oldest ticket that has not been updated in a digital gauge panel.
- ConnectWise On-premise
This gadget is a visual graphic that allows you to see the most neglected ticket and how long it has been open.
Adjust this gadget to your preference by setting the parameters of “Most Neglected Ticket”.
This gadget can be bundled in a dashboard to acquire a trail of the tickets each member has, and how many days it takes for a member to actually close a ticket. What do you bundle your “Most Neglected Ticket” gadget with?
Related to IT
- Open Tickets Count
- Open Tickets Age
- Open Tickets By Company
Most Neglected Ticket: Get IT
To purchase the “Most Neglected Ticket Gadget”, select it in the “Service” pack with ConnectSMART Silver or choose ConnectSMART Gold and get them all!